Allstar KIA of San Bernardino customer testimonials

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James Sikorski
Full Star Full Star Full Star Full Star Full Star
2-12-2026
James Sikorski

Great experience at the dealership and the whole process was quick as they divided up tasks among multiple individuals. I had a minor issue after the purchase and it was taken care of promptly and with urgency and professionalism

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Alex Garcia Martell
Full Star Full Star Full Star Full Star Full Star
2-11-2026
Alex Garcia Martell

Great customer service

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Ryan Lopez
Full Star Full Star Full Star Full Star Full Star
2-7-2026
Ryan Lopez

I bought my Kia EV6 used from another small dealership.. I brought in my car to Craig and the service team for a recall and some software updates and troubleshooting related to my dash display not functioning properly. They took the time to figure out what the issue was and I feel like they must of had to go in ten times to update the car. But when all was said and done their tech support and mechanics handled it and I was happy. My car feels like new

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madison daniels
Full Star Full Star Full Star Full Star Full Star
2-5-2026
madison daniels

Ask for Mo he is the best sales man ! The dealership is amazing! Amazing customer service.

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Estefania Cazarez
Full Star Full Star Full Star Full Star Full Star
2-2-2026
Estefania Cazarez

Recently purchased this Kia K5 Anthony was very great, he was very knowledgeable and friendly! The process was smooth and quick. we were very happy with this purchase and the customer service was great!!

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Maher Sraj
Full Star Full Star Full Star Full Star Full Star
1-31-2026
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Ben Ortega
Full Star Full Star Full Star Full Star Full Star
1-31-2026
Ben Ortega

San Bernardino KIA, did an exceptional job in helping our family get a new Sportage. I appreciate their patience and will recommend and return thank you Mo and Frank for their help!

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Shawn Conway
Full Star Full Star Full Star Full Star Full Star
1-28-2026
Shawn Conway

I negotiated and communicated with the salesman directly thru email and text until the very end. I was in the dealership for less than 45 min to sign the paperwork and pick up the car. Best experience ever!

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Kayla Ramirez
Full Star Full Star Full Star Full Star Full Star
1-20-2026
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Jose Hernandez
Full Star Full Star Full Star Full Star Full Star
1-18-2026
Jose Hernandez

Excellent service. Matt was an excellent and knowledgeable representative of Kia

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Wilbert Jackson
Full Star Full Star Full Star Full Star Full Star
1-18-2026
Wilbert Jackson

Since 2015 I've been going to allstar kia I'm on my third car and I love it. Sales. Management and finance top notch. Everybody is good but, Anthony and Frank you most see for your new car..thank you Kia team

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Lori Novak
Full Star Full Star Full Star Full Star Full Star
1-15-2026
Lori Novak

Derek was a great salesman and helped us quickly and efficiently all around good experience with buying a car as we all know is not always the easiest

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BPARKS16653
Full Star Full Star Full Star Full Star Full Star
1-3-2026
BPARKS16653

(Translated by Google) undefined (Original) My wife and I were in the market for a new SUV. Somehow we found ourselves at AllStar Kia in San Bernardino and our overall experience was great. When we showed up, we were greeted by Ted and found and test drove a 2025 Telluride. We decided we liked it and then Moe took over to work out the details of the price. We decided not to buy that night to allow ourselves a cooling off period. Moe was very professional and did not pressure us. The next morning I contacted Moe and let him know we were interested in making the purchase. He was off that day, but put us into contact with Marco to finish up the deal. When we arrived later that evening, our new Telluride was cleaned up and ready to go. Next we met Andrew Cockrell in the Finance Department. Andrew was a solid guy and the process was very easy and uneventful. After Marco showed us all the bells and whistles on the Telluride, we were out of there. The entire process took about about 2 hours. I would definitely recommend AllStar Kia and all the above mentioned people we dealt with. My one critique with the experience would be with the Karr Security System feature that I could not get removed without further expense. I am not a fan of Karr security system and I am disappointed that I had to eat the cost of it.

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Robert Rogers
Full Star Full Star Full Star Full Star Full Star
1-3-2026
Robert Rogers

(Translated by Google) undefined (Original) AllStar Kia service department made my experience very pleasant and stress free. Especially the service consultant attention to detail.

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Allan French
Full Star Full Star Full Star Full Star Full Star
1-3-2026
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Alfred Morales
Full Star Full Star Full Star Full Star Full Star
1-3-2026
Alfred Morales

Had a great experience at KIA San Bernardino. Honest Staff and provided excellent service. Ask for Frank.

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Shawn States
Full Star Full Star Full Star Full Star Full Star
1-2-2026
Shawn States

I will recommend all star kia every time. If I I a problem they are there with help and they out of there way to help you francisco was my technician before and this time, and I can recommend him every time he is a great technician thank you so much

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Debra Hoffman
Full Star Full Star Full Star Full Star Full Star
12-19-2025
Debra Hoffman

Mat was our sales associate and he was great. We came in knowing exactly what we wanted and he produced only what we asked for. The price I wanted to pay was provided and the whole process was easy and quick. Would definitely purchase another car here.

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Jack
Full Star Full Star Full Star Full Star Full Star
12-17-2025
Jack

I recently purchased a new 2025 KIA K4 LXS from Allstar Kia in San Bernardino, and the experience was genuinely outstanding from start to finish. My Sales Associate, Moe was fantastic. They were knowledgeable about the vehicle, patient with all my questions, and—most importantly—there was absolutely no high-pressure selling. They listened to what I needed and helped me find the perfect car within my budget. The Finance Department, especially Andrew, made the paperwork process smooth and transparent. I felt completely informed about all the options and left feeling confident and happy with my purchase. If you are looking for a new or used Kia, I highly recommend visiting Allstar Kia. They have earned my business for life!

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Cristina Amial
Full Star Full Star Full Star Full Star Full Star
12-13-2025
Cristina Amial

They are fast and friendly.

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Gerson Luango
Full Star Full Star Full Star Full Star Full Star
12-13-2025
Gerson Luango

Muy satisfecho con mi kia

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Paul Ramirez
Full Star Full Star Full Star Full Star Full Star
12-9-2025
Paul Ramirez

Recently was having issues with my Kia Sodona. So I took it to Allstar KIA of San Bernardino and they're service department got me back on the road ! The service advisor Craig Kemerer and the service technician really looked out for my best interest helping me get everything done in a timely manner. I am more than pleased with the service I received and there professionalism in helping get my extended warranty honored. I would definitely recommend AllstarKIA dealership to anyone seeking to purchase a vehicle. Or having there vehicle serviced there! Im so greatful for your help getting our church van back on the road God bless you KIA Staff. Greatful customer P.Ramirez

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Ricky Gutierrez
Full Star Full Star Full Star Full Star Full Star
12-7-2025
Ricky Gutierrez

Greatfull the got me into a brand new 2026 kia k5

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Jesse Jones
Full Star Full Star Full Star Full Star Full Star
11-30-2025
Jesse Jones

My Google has been hacked by my son anywho my name is Amira Smith. I just recently purchased a 2026 KIA Sportage. I am in love with my new car. And although the Sportage was not my first pick Cooper my sales rep helped me find a car more in a range I wanted to pay. I am very appreciative of the service I received as I didn’t put much money down and they still made it happen.

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THOMAS DAVID
Full Star Full Star Full Star Full Star Full Star
11-30-2025
THOMAS DAVID

After a nationwide search for a 2026, EV9, color, grey wolf exterior, and the upgraded brown interior. We decided to purchase the vehicle from all STAR. We had searched all the local dealers in a Los Angeles area and Northern California. All-Star gave us the best deal of all the dealerships in California. Derek was the salesman. He worked very hard to compete with the other office we had received. He matched our offers. He was able to sell us an extended warranty at a very good price. I would recommend Derek if I was looking to purchase a new Kia.

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thomas gloudeman
Full Star Full Star Full Star Full Star Full Star
11-24-2025
thomas gloudeman

Frank was informative and just a good guy

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Vero L
Full Star Full Star Full Star Full Star Full Star
11-22-2025
Vero L

This my third time getting a car with all-star kia and once again I was really happy with the service I received, Willie was amazing and super helpful. He understood my current situation and did everything he could to help me out. I'm really happy he was the one that help me out. I definitely recommend him to anyone thats looking for a new vehicle. Thank you Willie for all your help.

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Angela Rayfield
Full Star Full Star Full Star Full Star Full Star
11-17-2025
Angela Rayfield

All star Kia San Bernardino really took care of me! I got a brand new 2025 ! And my salesman Joe was very patient and informative. Along with my finance Manager Eddie whom I can’t say enough about!! Knowledgeable, kind and respectful! I recommend them to anyone buying a car new or used!

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Vella V
Full Star Full Star Full Star Full Star Full Star
11-9-2025
Vella V

The sales team is great! I've been going there and purchasing vehicles for over 9 years. I have brought several family members who have purchased cars as well. I recommend working with Moe and Matthew. I'm glad that they replaced the last few finance people. The new finance manager Andrew is hilarious and very good at his job! I recommend AllStar Kia San Bernardino to anyone looking for a vehicle.

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Chique
Full Star Full Star Full Star Full Star Full Star
11-5-2025
Chique

We were in search of a reliable car for daily use and reached out to Jordan. Despite arriving less than an hour before closing, he warmly accommodated us and provided exceptional service. Jordan was patient, knowledgeable, and genuinely helpful throughout the entire process. Thanks to his professionalism and dedication, we were able to finalize a great deal and drive away with the perfect vehicle for our needs. We truly appreciate Jordan and also to Jeff, Andrew and the entire team at All Star Kia San Bernardino for their outstanding service. Highly recommended!

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Yari Narvaez
Full Star Full Star Full Star Full Star Full Star
11-2-2025
Yari Narvaez

(Translated by Google) A very good experience. Mr. Willy is very good at selling and explains everything without pressuring you at all, making you feel very confident. Thanks to Mr. Willy, we were able to get our 2026 K5. (Original) Muy buena experience el señor Willy muy bueno para vender y te explica todo sin precionarte a nada y te ase sentir con tanta confianza gracias al Señor Willy podimos agarrar nuestro 2026 K5

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jose ayala
Full Star Full Star Full Star Full Star Full Star
10-31-2025
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Shane Allen
Full Star Full Star Full Star Full Star Full Star
10-31-2025
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jaeden and zander FaBiTo
Full Star Full Star Full Star Full Star Full Star
10-29-2025
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Maria Farmer
Full Star Full Star Full Star Full Star Full Star
10-24-2025
Maria Farmer

Bought a new Kia Soulmate, love it! Dealership has the best service. Great salespeople! Fast and excellent customer service.

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Veronica Luna
Full Star Full Star Full Star Full Star Full Star
10-21-2025
Veronica Luna

Great customer service and work with the prices

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Mary Jones
Full Star Full Star Full Star Full Star Full Star
10-20-2025
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Paula Dowell
Full Star Full Star Full Star Full Star Full Star
10-18-2025
Paula Dowell

If you are looking for a car with people who treat you as if you were not just another customer then you need to go here. From start to finish they listened to us, they knew all the features of the car we wanted. They took the time to teach us. Very clean and professional. I can not say enough good things about our salesman, he didn't act like all the other car salesman we have come in contact through the years. He took the tome to listen to what we wanted what we wanted to spend. He knew his stuff. Very impressed. The loan officer well he made it so smooth, we felt as if he wanted to really help us get the car we wanted. He felt like we were talking to an old friend, not like a stuffy loan officer who really just wanted to get your money. They have made a customer for life. Truly love Kias

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Stephanie Kerr
Full Star Full Star Full Star Full Star Full Star
10-17-2025
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Athena Chaney
Full Star Full Star Full Star Full Star Full Star
10-16-2025
Athena Chaney

I went into All Star Kia, and got to see some familiar faces, (Cooper), and was immediately welcomed. I met with Frank, and he went above and beyond to make sure I left absolutely satisfied in my 2025 KIA! We test drove other Kia car models, went over what I needed in a car and he offered suggestions. Frank truly is amazing, and makes car buying a true walk in the park. Not only is Frank super personable, but really listens to what the customer/buyer needs are. Frank made sure I was 100% about everything, let me know all the facts, features, apps, and awesome benefits about becoming apart of the KIA family. I loved to catching up with Cooper and meeting with other Kia experts! Thank you so much! I can’t wait to recommend others to visit Allstar Kia!

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Larry Roque
Full Star Full Star Full Star Full Star Full Star
10-14-2025
Larry Roque

Buying my car was an excellent experience. Thanks Willie and all the staff